The Shenandoah Ratings and Reviews
380 E 3360 S,
Salt Lake City,
UT,
84115
(801) 953-1179
https://www.shenandoah-apartments.com
See what other people are saying about our apartments located in Salt Lake City! At The Shenandoah Luxury Living, we value all our residents voices, and can’t wait for you to see our luxury apartments for yourself. If you have any comments or suggestions, feel free to let us know! We appreciate the feedback, good or bad.
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Tyson Deluca
7/28/2021
Nice apartments. Quiet complex. We love how open the one bedroom is and all my friends compliment how modern it looks.
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Nicole McDonald
12/11/2020
I love living here, love that its close to the freeway and lots of restaurants. I love that they are dog friendly. They are beautiful inside, updated, cute colors, nice floors, great lighting. I like that there are firepits, and barbeques for us to use! Only things i can really say are not my favorite are how long the dryer takes to dry clothes, the parking (that will be better once they have rebuilt one of the buildings here) and how much I can hear from upstairs neighbors. Overall a great place to live! THE OFFICE STAFF are amazing and always respond quickly to problems.
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Cortie Hamilton
9/15/2020
My partner and I have found a place to call our new home and we canât wait to move in. Natasha was the one to help us out and she has been absolutely incredible! She has made our experience so wonderful and there has been no stress or worry about moving in. We know that we are in good hands with Natasha and the Shenandoah Apartments.
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Andrew Clark
8/7/2020
The appliances are nice, the countertops are granite (albeit white granite - very difficult to keep clean), and the color schemes are great. Would give 5â but for the parking dearth and warping in various parts of the floor, like a giant depression in the kitchen and an incline in the bathroom that makes the toilet sit about 3° off level.
The office staff is some of the best I've dealt with, however. Incredibly professional and kind, and always willing to help.
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Andrew Clark
8/5/2020
The appliances are nice, the countertops are granite (albeit white granite - very difficult to keep clean), and the color schemes are great. Would give 5â but for the parking dearth and warping in various parts of the floor, like a giant depression in the kitchen and an incline in the bathroom that makes the toilet sit about 3° off level.
The office staff is some of the best I've dealt with, however. Incredibly professional and kind, amd always willing to help.
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Shawn Hinckley
5/21/2020
Looking to possibly move in this place. Jennifer has been so helpful with pictures, videos and all the information we need. She has spent so much time with us in answering everything. Thank you!!
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Shawn H
5/21/2020
Looking to possibly move in this place. Jennifer has been so helpful with pictures, videos and all the information we need. She has spent so much time with us in answering everything. Thank you!!
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Aaron Chase
3/5/2020
Today I came across a showing of an apartment complex showing open showing of this amazing one bedroom place. I have never seen am apartment complex doing an open showing like this. Normally you would have gone to the apartment and wait for something available but this complex was showing it off like you were buying a home. They had drinks and food for people. The management was nice and kind. Top that off they remodeled the apartment had the new style look and I have seen homes that do not even look this amazing. I have bought a home before and gone to showings and they could not top this showing. I can say if they are like this for showing an apartment that I couldn't think how renting under Shenandoah apartments would be.
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Aaron Chase
3/5/2020
Today I came across a showing of an apartment complex showing open showing of this amazing one bedroom place. I have never seen am apartment complex doing an open showing like this. Normally you would have gone to the apartment and wait for something available but this complex was showing it off like you were buying a home. They had drinks and food for people. The management was nice and kind. Top that off they remodeled the apartment had the new style look and I have seen homes that do not even look this amazing. I have bought a home before and gone to showings and they could not top this showing. I can say if they are like this for showing an apartment that I couldn't think how renting under Shenandoah apartments would be.
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Melissa Cornell
9/12/2019
I just moved in to the Shenandoah Apartments. They're nice and modern, true to the photos advertising them. TJ in apartment management was awesome. He was quick to respond, friendly, and easy to work with. We're excited to live here.
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Melissa Cornell
9/12/2019
I just moved in to the Shenandoah Apartments. They're nice and modern, true to the photos advertising them. TJ in apartment management was awesome. He was quick to respond, friendly, and easy to work with. We're excited to live here.
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Colton Jeffery
9/6/2019
Apartments are a bit overpriced. Had some issues with initial move in. Only reason I put four stars is the help we have received from TJ. Heâs always checking in making sure everything is going okay, and always helps out if thereâs ever an issue! I appreciate it TJ!
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Cory C.
9/1/2019
I recently moved here from out of state. I was not able to visit before moving and the team was great in providing information and pictures of the exact...
Cory C.
9/1/2019
I recently moved here from out of state. I was not able to visit before moving and the team was great in providing information and pictures of the exact...
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Cory C.
9/1/2019
I recently moved here from out of state. I was not able to visit before moving and the team was great in providing information and pictures of the exact...
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Kylian
8/28/2019
My wife and I relocated from ND to Utah and are moving into the Shenandoah apartments. Not only was the process an utter joy (I know, i know, and I am probably understating it!) it was truly a pleasure working with TJ. This man went out of his way to make sure all of our questions were answered and kept us up to date on the paperwork and leasing process the whole way. 5 stars for the beautiful apartment, 6 for TJ.
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Kylian
8/28/2019
My wife and I relocated from ND to Utah and are moving into the Shenandoah apartments. Not only was the process an utter joy (I know, i know, and I am probably understating it!) it was truly a pleasure working with TJ. This man went out of his way to make sure all of our questions were answered and kept us up to date on the paperwork and leasing process the whole way. 5 stars for the beautiful apartment, 6 for TJ.
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erik butterworth
5/25/2019
Nice place for being on 300 e. Looks maintained, and nice units and cameras on site.
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erik butterworth
5/25/2019
Nice place for being on 300 e. Looks maintained, and nice units and cameras on site.
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Emilie Anderson
4/26/2019
Nice apartments, kept clean, josh Aaron is a very hard maintenance worker and does such a great job at getting things fixed and done. Highly recommend.
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Emilie Anderson
4/26/2019
Nice apartments, kept clean, josh Aaron is a very hard maintenance worker and does such a great job at getting things fixed and done. Highly recommend.
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Torii Lee
3/30/2019
I donât live here personally but a friend does. The apartment is gorgeous! I love the layout and colors ðð
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Emily Palmer
3/25/2019
I wanted to wait to write a review until I had lived in these apartments for some time to be able to get a feel for how they really are. I was concerned moving in because of the negative reviews, but I have been extremely pleased with these apartments. Iâve never had an issue with anything not working properly in my apartment. Iâve never had any issues with the staff. TJ is amazing and has been such a help with any questions or concerns that I may have.
The inside of my apartment is newly remodeled and beautiful, everyone I have over is constantly telling me how much they love it here.
Being a single girl, safety was a big concern for me. Iâve always felt safe living here. Iâve never had any issues with neighbors or people living in the area.
Iâve really enjoyed living here so far and Iâm very happy with the choice I made to move in!
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Emily Bell
3/25/2019
I wanted to wait to write a review until I had lived in these apartments for some time to be able to get a feel for how they really are. I was concerned moving in because of the negative reviews, but I have been extremely pleased with these apartments. Iâve never had an issue with anything not working properly in my apartment. Iâve never had any issues with the staff. TJ is amazing and has been such a help with any questions or concerns that I may have.
The inside of my apartment is newly remodeled and beautiful, everyone I have over is constantly telling me how much they love it here.
Being a single girl, safety was a big concern for me. Iâve always felt safe living here. Iâve never had any issues with neighbors or people living in the area.
Iâve really enjoyed living here so far and Iâm very happy with the choice I made to move in!
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Joseph Kiflom
1/7/2019
Great staff with very quick response times! Very helpful with the moving process and great prices. 10/10 would recommend.
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Joseph Kiflom
1/7/2019
Great staff with very quick response times! Very helpful with the moving process and great prices. 10/10 would recommend.
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Susan Keller
12/21/2018
TJ and the other staff at The Shenandoah apartments have been so SO so wonderful to work with. They made moving in so easy. Not only that the apartment itself was renovated with such thought and care. Hands-down the easiest move Iâve made and best people to work with. Huge thank you to everyone at Preserve Properties who took the time to plan, execute and create such beautiful apartment homes.
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Susan Keller
12/21/2018
TJ and the other staff at The Shenandoah apartments have been so SO so wonderful to work with. They made moving in so easy. Not only that the apartment itself was renovated with such thought and care. Hands-down the easiest move Iâve made and best people to work with. Huge thank you to everyone at Preserve Properties who took the time to plan, execute and create such beautiful apartment homes.
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Aline Bustios
11/2/2018
Seriously the most effortless moving in process Ive ever had. I got responses same day, everything was done quickly and I even got keys 2 days after my tour. Honestly, effortless.
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Aline Bustios
11/2/2018
Seriously the most effortless moving in process Ive ever had. I got responses same day, everything was done quickly and I even got keys 2 days after my tour. Honestly, effortless.
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Samantha Aiono
10/2/2018
I wish I could give this a 3.5. I am very appreciative of management and their responsiveness on maintenance requests. They were mostly very easy to work with and I don't have any complaints there. I do, however, think the apartment was relatively cheaply renovated and in an area that I didn't feel the safest. It was beautiful on the inside, but it was absolutely tiny for the price. If the price was cheaper, I would've considered staying another year, but for the cost and location, it wasn't worth renewing.
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Samantha Aiono
10/2/2018
I wish I could give this a 3.5. I am very appreciative of management and their responsiveness on maintenance requests. They were mostly very easy to work with and I don't have any complaints there. I do, however, think the apartment was relatively cheaply renovated and in an area that I didn't feel the safest. It was beautiful on the inside, but it was absolutely tiny for the price. If the price was cheaper, I would've considered staying another year, but for the cost and location, it wasn't worth renewing.
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Stephanie Medlin
8/24/2018
Great follow-up on maintenance requests, but they aren't very good at communicating when water is turned off. Clean apartments, roomy and with updated appliances. Not a fan of the all-in-one washing machine and it's really loud, but at least we have one. Tight parking, but it's covered.
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Stephanie Medlin
8/24/2018
Great follow-up on maintenance requests, but they aren't very good at communicating when water is turned off. Clean apartments, roomy and with updated appliances. Not a fan of the all-in-one washing machine and it's really loud, but at least we have one. Tight parking, but it's covered.
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Chris Page
6/18/2018
Move in was super painless (with the exception of my back). The staff is super friendly and responsive.
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Chris Page
6/18/2018
Move in was super painless (with the exception of my back). The staff is super friendly and responsive.
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Rashid Mohamed
4/17/2018
Actually I'm living in Shenandoah apartment since September 2016 so it was very good before and now days his changed a lot of things like rent 2 bedroom it was $650 before and now over thousand plus , insurance ,tax, parking, and utilities
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Rashid Mohamed
4/17/2018
Actually I'm living in Shenandoah apartment since September 2016 so it was very good before and now days his changed a lot of things like rent 2 bedroom it was $650 before and now over thousand plus , insurance ,tax, parking, and utilities
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A Google User
4/2/2018
Clean, great neighbors, great windows and appliances. Good outdoor space and nice covered parking. We have really enjoyed our stay here!! I only wish there was a bolted lock on the door.
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Lindsay Fisher
3/29/2018
I haven't really had any issues with management. I have lived in the same apartment for about a year and a half with my small family. Management has been pretty responsive when we have had maintenance issues and they have always called me to make sure it's ok to go inside my apartment if I'm not ome. The only issue I have is the onsite laundromat. There is basically 1 working dryer so I have to go to an offsite laundromat to get my clothes cleaned. that's basically the only reason I took off a star. Other than that, I have been really impressed with management because I know who they took over for and what a mess it was previously.
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Connor Kirkpatrick
2/13/2018
Apartments are really nice, although the attention to detail on some features was lackluster. Overall, nothing majorly wrong, just off centered door handle, accidentally didnât run the wire to my apt for the coax, and similar minor oversights.
Great location, close to pretty much anything in Salt Lake.
Construction is going on and it can be a hassle, but you can count on being seranaded by live Spanish music between 7am-5pm.
Management seems aloof, although they are still amicable.
Check everything in the apartment for what you expect/what works because renovators missed a couple of things. Management had one fixed quickly and installing cable took a bit longer (they hadnât put a coax port in, when the other apartments have one), but definitely tried to fix it within their means.
Overall, no one here seems shady and the apartment itself is 10/10.
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Kyle Zick
1/5/2018
I visited and applied to Shenandoah as I am moving from Sand Diego to Salt Lake. I worked with Mary who was extremely helpful and very nice.
The apartments themselves have recently been renovated and honestly, are very nice. Good looking laminate, high efficiency appliances, chic lighting, good stuff. Pretty small for a one bedroom, but definitely livable. We decided to go with a little bit of a larger unit at a different complex, based mostly on storage. Shenandoah lacks ample storage space, which is important if you're an outdoorsy person and have bikes, skis, etc.
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Kyle Zick
1/5/2018
I visited and applied to Shenandoah as I am moving from Sand Diego to Salt Lake. I worked with Mary who was extremely helpful and very nice.
The apartments themselves have recently been renovated and honestly, are very nice. Good looking laminate, high efficiency appliances, chic lighting, good stuff. Pretty small for a one bedroom, but definitely livable. We decided to go with a little bit of a larger unit at a different complex, based mostly on storage. Shenandoah lacks ample storage space, which is important if you're an outdoorsy person and have bikes, skis, etc.
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Kyle Zick
1/5/2018
I visited and applied to Shenandoah as I am moving from Sand Diego to Salt Lake. I worked with Mary who was extremely helpful and very nice.
The apartments themselves have recently been renovated and honestly, are very nice. Good looking laminate, high efficiency appliances, chic lighting, good stuff. Pretty small for a one bedroom, but definitely livable. We decided to go with a little bit of a larger unit at a different complex, based mostly on storage. Shenandoah lacks ample storage space, which is important if you're an outdoorsy person and have bikes, skis, etc.